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Job Process Documentation - incorporating software functions and standardizing job procedures across an organization

Training Development - print-based and web; self study or instructor led hands-on

Software Documentation - users guides, admin guides and functional specification

Project Management Training - customized PM training for your staff

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Software On-Line Help Systems and Job Performance Support Systems - for example, use on-line Help to include job procedure

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Business Analysis and Needs Analysis - flowcharting and process documentation as well as system and training needs analysis

Information Architecture -
working with your development team to develop functional specifications, site requirements and usability testing.

Documentation of Internal Controls
- to comply with the SEC Sarbanes-Oxley Act