Job Process Documentation - incorporating
software functions and standardizing job procedures across an organization
Training Development
- print-based and web; self study or instructor
led hands-on
Software
Documentation - users guides, admin guides
and functional specification
Project
Management Training - customized PM training
for your staff
Software On-Line Help Systems and Job Performance
Support Systems - for example, use on-line
Help to include job procedure
Business Analysis and Needs Analysis - flowcharting
and process documentation as well as system and training needs analysis
Information Architecture - working with
your development team to develop functional specifications, site
requirements and usability testing.
Documentation of Internal Controls - to
comply with the SEC Sarbanes-Oxley Act

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